We accept orders from all over the world. You can choose to pay via :
When you place the order we’ll send you a confirmation by email. When the package has been picked up by the courier, you will receive a second email with a tracking code.
An additional fee for shipping will be added to your order. The amount is dependent on where you live:
|United States:||DHL 6 USD|
|United States:||3-5 working days with DHL|
All the products displayed on our website are in stock and can be delivered without delay, unless otherwise stated.
We have chosen UPS to deliver our packages.
If the product you ordered does not meet your expectations or you simply do not like it, you can return it within 14 days of receipt, without specifying a reason.
Return conditions :
Return procedure :
If you have chosen a wrong size or colour and you want another one, you'll need to return your first order, and then place a new order with the new size/colour.
If you want to personalize the clothes for your little one, it’s very important to pay extra attention in choosing the size and colour. All clothes are manually customized to your specifications, so we can't sell them to anyone else. If you have questions about choosing the size, you can write to us at email@example.com and we’ll help you make the right choice.
In case of complaints, IELM follows the Online Dispute Resolution law. Please contact us at 0040345401603 or firstname.lastname@example.org prior to sending the item back. The item must be returned within 14 days of receiving it, mentioning the damage or defect.
Filip and Family
Strada Principala nr. 22
137 350 Com. Petrești, Localitatea Petresti, Jud. Dâmbovița